How it works

Real Buying Assistance. Clear Steps. No Guesswork.

See how Merqelio Buy reviews product requests, communicates with sellers and arranges agreed purchasing, inspection and shipping.

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  1. Send Your Product Links

    Paste a product link or the full app share text. Add the quantity, options and destination country; screenshots are optional.

  2. Receive a Human Quote

    We review the listing, contact the seller where needed and explain the known product and service costs. Shipping may need a later measurement.

  3. Approve and We Purchase

    Check the item details, costs and agreed terms. Purchasing only proceeds after your confirmation and the separately agreed payment arrangements.

  4. Inspect, Consolidate and Ship

    We carry out the agreed visible checks, confirm suitable packing and arrange an available shipping option after the shipping quote is approved.

Who we are

Merqelio Buy is an independent China buying assistance service helping international customers shop from Chinese online marketplaces. We help organize the details of a purchase and communicate with Chinese sellers.

The first step is an inquiry, not an order. There is no customer registration or online checkout on this website. A person reviews each request before a purchase or shipping arrangement is agreed.

Seller communication

Tell us the questions you need answered: selected specifications, availability, accessories, visible condition or domestic delivery. We relay the useful details so you can decide whether to proceed. A seller’s claim is not a guarantee from Merqelio Buy.

Photo inspection

The agreed inspection can document visible condition, quantity and packaging. Extra photographs or checks should be requested in advance. A visual check does not replace technical testing or authentication and cannot reveal every hidden defect.

Consolidation and protective packaging

Eligible items can be assessed for consolidation after arrival. Suitability depends on the goods, protection required and shipping route. We discuss any changes to original packaging with you before removing shoe boxes, gift boxes or other retail packaging.

Reducing packaging can affect collector value, return options and protection. Consolidation can simplify a shipment, but it does not guarantee a lower charge.

Warehouse storage

Free warehouse storage is available for 30 days. The start date and any extended-storage fees are confirmed in your quote before storage is extended.

Shipping, refunds and practical limits

The destination, item category and measured parcel determine the available shipping options. Shipping times and charges are confirmed for the available route, and customs requirements remain part of the review.

If an item is unavailable or a problem is identified, we contact you about the next step. Returns and refunds depend on the stage of work, agreed terms and applicable seller, payment and carrier conditions. Review the relevant policy before proceeding.

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